Terms and Conditions
1. Introduction
Welcome to Sanjana Couture By accessing our website and purchasing products, you agree to abide by these terms and conditions. If you do not agree, please do not use our site.
2. Definitions
• Products sold on website are exclusively custom-made.
3. Acceptance of Orders
All orders are subject to acceptance by Sanjana's Couture We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, inaccuracies in pricing, or suspicion of fraudulent activity.
4. Pricing and Payment
• Prices are listed in Indian currency and are subject to change without notice.
• Payment must be made at the time of purchase through our accepted payment methods.
5. Shipping and Delivery
• We strive to process and ship orders promptly. Delivery times may vary based on location.
• Risk of loss passes to you upon delivery to the designated shipping address.
7. Intellectual Property
All content on the site, including text, graphics, and logos, is the property of Sanjana's couture and is protected by intellectual property laws.
8. Limitation of Liability
Sanjana's Couture is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our site or products.
9. Governing Law
These terms and conditions are governed by the laws of Sanjana's Couture. Any disputes will be resolved in the appropriate courts in Indian jurisdiction.
10. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.
11. Contact Information
For any questions regarding these terms and conditions, please contact us at info@sanjanacouture.com.
No Return and Refund Policy
At Sanjana's Couture we strive to provide high-quality products to our customers. However, please note that all sales are final. We do not accept returns or offer refunds for any purchases made through our e-commerce platform. We encourage you to review your order carefully before completing your purchase.
No Chargeback Policy
We value our customer relationships and aim to resolve any issues directly. Customers are encouraged to contact our customer service team for any concerns regarding their orders. Please be aware that we do not support chargebacks through card issuers or payment processors. By placing an order with us, you agree to this policy.
If you have any questions or would like further clarification on our policies, please feel free to reach out.
Delivery Policy Notice
At Sanjana's Couture, we strive to ensure timely delivery of all orders. However, please be aware that we are not responsible for any delays that may occur due to our delivery partners. While we work closely with them to minimize any potential disruptions, once the package is in the hands of the courier, we cannot control their delivery timelines and act of God.
We appreciate your understanding in this matter. If you experience any delays, we recommend checking directly with the delivery partner for further information.
If you have any questions or concerns, feel free to reach out to our customer service team.
Thank you for your continued support.
Best regards,